Question 1

What is the duration of the tours?

Accepted Answer

Tour durations vary; please refer to each tour's details for exact lengths.

Question 2

Are there age restrictions on tours?

Accepted Answer

Most tours are suitable for all ages, but specific tours may have recommendations.

Question 3

What if I am late for a tour?

Accepted Answer

If you are running late, please call us. We will do our best to accommodate you.

Question 4

Are there any physical requirements?

Accepted Answer

Certain tours may require a moderate level of fitness. Check the tour description for details.

Question 5

Can I change my booking?

Accepted Answer

Yes, modifications can be made up to 24 hours before the scheduled tour.

Question 6

What payment methods do you accept?

Accepted Answer

We accept major credit cards, PayPal, and bank transfers.

Question 7

Is there a group discount?

Accepted Answer

Yes, we offer discounts for groups of ten or more. Please inquire for details.

Question 8

Can I book for someone else?

Accepted Answer

Absolutely, you can book tours on behalf of friends or family.

Question 9

What tours do you offer?

Accepted Answer

We offer a variety of tours including package tours, excursions, and Nile cruises across Egypt.

Question 10

How can I book a tour?

Accepted Answer

You can book a tour directly on our website or contact us for assistance.

Question 11

What is your cancellation policy?

Accepted Answer

Cancellations made 48 hours prior to the tour are fully refundable.

Question 12

Are meals included in the tours?

Accepted Answer

Most of our tours include meals, but please check the tour details for specifics.

Question 13

Is my payment secure?

Accepted Answer

Yes, our payment process is secure and complies with industry standards.

Question 14

Do I need to pay in full at booking?

Accepted Answer

A deposit can be made at booking, with the balance due prior to the tour.

Question 15

Can I get a receipt?

Accepted Answer

Yes, a receipt will be emailed to you upon successful payment.

Question 16

How do I cancel a tour?

Accepted Answer

Cancellations can be made through your account on our website or by contacting us directly.

Question 17

Will I get a refund?

Accepted Answer

Refunds are processed after cancellation confirmation and can take 5-7 business days.

Question 18

What happens if a tour is canceled by you?

Accepted Answer

If we cancel a tour, you will be offered a full refund or the option to reschedule.

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